IFS Network Privacy and Website Policy

Effective Date: 9 December 2025

1. Introduction

Welcome to the IFS Network. Your privacy matters to us. This policy explains how we collect, use, and protect your personal information when you visit our website (https://ifsnetwork.org/).

Please note that this website is not explicitly aimed at children; however, children and students may access and use the site. We also have a presence on social media platforms, where users can engage with our content and updates.

Our website is made possible thanks to the valuable contributions of volunteers. Provocare Coaching administers it on behalf of LCSA NSW, which hosts IFS Network under the direction of the board.

We are committed to handling your personal information with care and transparency. By using our website, you agree to this policy as well as our terms and conditions.

This website is made possible thanks to the generous contributions of volunteers, whose support is fundamental to our mission. It is administered by ProvCare Coaching as a contractor on behalf of LCSA NSW, which serves as the host office for the IFS Network under delegation from its board. This policy applies to all information collected through our website and any related services, sales, marketing, or events.

By using our website, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We may collect personal information that you voluntarily provide to us, as well as information that is automatically collected when you interact with our website.

a) Personal Information You Provide to Us:

  • Contact Information: We collect your name and email address when you sign up for our newsletter.
  • Membership and Payment Information:
    • We collect personal and payment information, such as your name, billing address, and payment card details, when you purchase a membership subscription or make a donation through our shop. Please note that payment data is processed by our third-party payment processors. Membership subscription purchases and donations are non-refundable.

b) Information Collected Automatically:

  • Log and Usage Data: Our servers automatically collect information when you access our website, including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visit.
  • Cookies and Tracking Technologies: We use cookies and similar tracking technologies to collect and use personal information about you, including to analyse website traffic and user behaviour.

3. How We Use Your Information

We use the information we collect for various purposes, including:

  • To Provide and Manage Our Services: To process your membership subscriptions, send you our newsletter, and respond to your inquiries.
  • To Improve Our Website: To understand how users interact with our website, monitor and analyse usage and trends, and improve website functionality and user experience.
  • To Compile Statistical Information for Reporting: Aggregated, non-identifiable user data may be used to prepare our annual report and evaluate the reach and impact of our services.
  • For Security Purposes: To maintain the safety and security of our website, prevent fraud, and protect our rights.
  • To Communicate With You: To send you administrative information, such as updates to our policies, and marketing communications that you have consented to receive.

4. Sharing Your Information with Third Parties

We do not sell your personal information. We may share your information with trusted third parties who perform services for us or on our behalf, but only for the purposes described in this policy. These parties include:

  • Service Providers and Contractors: ProvCare Coaching (as the website administrator), LCSA NSW (as the host office), other contractors, and staff who are engaged by the IFS Network may have access to information as needed to perform their delegated operational duties.
  • Payment Processors: We share payment information with third-party payment processors to complete your membership transactions securely.
  • Analytics Providers: We use third-party analytics software to help us understand website usage and improve our services.
  • Legal Requirements: We may disclose your information when legally required to do so to comply with applicable laws, governmental requests, or legal processes.

5. Cookies and Tracking Technologies

Our website uses cookies to enhance your experience. A cookie is a small file placed on your device. We use the following types of cookies:

  • Functional Cookies: These are necessary for the website to function correctly, such as processing forms and managing your session.
  • Analytics Cookies: These help us collect data on website traffic and user interactions to measure and improve the performance of our site.

You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. However, if you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.

6. Your Data Protection Rights

We are committed to upholding your data protection rights. Depending on your location (such as the European Economic Area under GDPR), you may have the following rights:

  • The right to access: You have the right to request copies of your personal data.
  • The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
  • The right to opt-out: You can unsubscribe from our marketing and newsletter communications at any time by clicking the “unsubscribe” link in the emails we send.

To exercise any of these rights, please get in touch with us using the details provided below.

7. Data Security

We have implemented appropriate technical and organisational security measures designed to protect the security of any personal information we process. We use security software, encryption, and other measures to protect your data from unauthorised access, use, or disclosure. However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure.

We are committed to making our website as accessible as possible for all users. While we strive to meet accessibility standards, our resources and expertise are limited as a volunteer-based, not-for-profit network. If you encounter any accessibility issues or have suggestions, don’t hesitate to get in touch with us so we can do our best to address your concerns.

8. International Data Transfers

As an international organisation, your information may be transferred to—and maintained on—computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by a revised “Effective Date” and will be effective as soon as it is accessible. We encourage you to review this Privacy Policy frequently to stay informed about how we protect your information.

10. Website Disclaimer and Media Comments

The information provided on the IFS Network website is for general informational purposes only. While we strive to ensure the accuracy and reliability of the content, we make no warranties or representations regarding its completeness, accuracy, or suitability for any particular purpose. Any reliance you place on such information is strictly at your own risk.

Comments or opinions expressed in media, articles, forums, or other public areas of the website are those of the individual authors and do not necessarily reflect the views of the IFS Network, LCSA NSW, ProvCare Coaching, or any associated entities.

While the IFS Network advocates on a range of issues relevant to its mission, we remain strictly apolitical and do not engage in or support political campaigning of any kind. We do not endorse or support any political party or candidate.

Mentions of products, services, organizations, or individuals on this site do not constitute an endorsement or recommendation unless expressly stated.

The website may contain links to third-party websites or content provided by other organizations. These links are provided for convenience and informational purposes only; the IFS Network has no control over the content, privacy practices, or availability of these external sites, and is not responsible for any material found there.

11. Feedback and Community Standards

We encourage users to share their feedback, suggestions, or concerns with us. Our goal is to foster open, respectful communication across the website and our social media platforms. Please note that any comments or content that are offensive, defamatory, or violate our policies may be moderated or removed at our discretion. If you wish to provide feedback or report an issue, please contact us at the email address below.

11. Contact Us

If you have any questions or comments about this policy, or if you wish to exercise your data protection rights, don’t hesitate to get in touch with us at:

info@ifsnetwork.org